{"id":7732,"date":"2026-07-14T18:56:01","date_gmt":"2026-07-14T17:56:01","guid":{"rendered":"https:\/\/speedxperts.com\/privacy-policy-2\/"},"modified":"2026-07-14T18:56:09","modified_gmt":"2026-07-14T17:56:09","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/speedxperts.com\/da\/privacy-policy-2\/","title":{"rendered":"Politik for beskyttelse af personlige oplysninger"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"7732\" class=\"elementor elementor-7732\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a1bb737 e-con-full e-flex ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-parent\" data-id=\"5a1bb737\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-295d4904 elementor-widget elementor-widget-html\" 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 padding: 56px 0;\n    }\n\n    .sx-privacy-block {\n      padding: 24px;\n    }\n\n    .sx-privacy-grid {\n      grid-template-columns: 1fr;\n    }\n\n    .sx-privacy-button {\n      width: 100%;\n    }\n  }\n\n  @media (prefers-reduced-motion: reduce) {\n    .sx-privacy-page *,\n    .sx-privacy-page *::before,\n    .sx-privacy-page *::after {\n      animation-duration: .01ms !important;\n      animation-iteration-count: 1 !important;\n      transition-duration: .01ms !important;\n    }\n  }\n<\/style>\n\n<section class=\"sx-privacy-page\" aria-labelledby=\"sx-privacy-title\">\n  <div class=\"sx-privacy-hero\">\n    <div class=\"sx-privacy-shell\">\n      <p class=\"sx-privacy-kicker\">Privacy and cookie policy<\/p>\n      <h1 id=\"sx-privacy-title\">How SpeedXperts handles your data.<\/h1>\n      <p class=\"sx-privacy-lead\">This page explains what personal data we collect, why we use it, who we share it with, how long we keep it, what rights you have, and how cookies work on speedxperts.com.<\/p>\n      <p class=\"sx-privacy-updated\">Last updated: 14.07.2026<\/p>\n    <\/div>\n  <\/div>\n\n  <div class=\"sx-privacy-body\">\n    <div class=\"sx-privacy-shell sx-privacy-layout\">\n      <nav class=\"sx-privacy-nav\" aria-label=\"Privacy page sections\">\n        <strong>On this page<\/strong>\n        <a href=\"#sx-privacy-controller\">Who controls your data<\/a>\n        <a href=\"#sx-privacy-data\">Data we collect<\/a>\n        <a href=\"#sx-privacy-use\">How we use data<\/a>\n        <a href=\"#sx-privacy-basis\">Legal reasons<\/a>\n        <a href=\"#sx-privacy-sharing\">Who we share data with<\/a>\n        <a href=\"#sx-privacy-retention\">How long we keep data<\/a>\n        <a href=\"#sx-privacy-rights\">Your rights<\/a>\n        <a href=\"#sx-privacy-cookies\">Cookie policy<\/a>\n        <a href=\"#sx-privacy-manage\">Managing cookies<\/a>\n        <a href=\"#sx-privacy-contact-details\">Contact details<\/a>\n      <\/nav>\n\n      <div class=\"sx-privacy-content\">\n        <article class=\"sx-privacy-block\" id=\"sx-privacy-controller\">\n          <h2>1. Who controls your data<\/h2>\n          <p>The data controller for this website is SPEEDXPERTS.<\/p>\n          <p>Address: Slovenska 44, 901 01 Malacky, Slovakia<\/p>\n          <p>Email: <a href=\"mailto:info@speedxperts.com\">info@speedxperts.com<\/a><\/p>\n          <p>When this policy says \"SpeedXperts\", \"we\", \"us\", or \"our\", it means the business responsible for deciding how personal data is used for this website and store.<\/p>\n        <\/article>\n\n        <article class=\"sx-privacy-block\" id=\"sx-privacy-data\">\n          <h2>2. Personal data we collect<\/h2>\n          <p>We collect only the data needed to run our store, process orders, provide support, improve the website, and comply with legal obligations.<\/p>\n\n          <div class=\"sx-privacy-grid\">\n            <div class=\"sx-privacy-card\">\n              <strong>Order and contact details<\/strong>\n              <p>Name, email address, phone number, billing address, shipping address, company details, VAT details where provided, order number, and purchase history.<\/p>\n            <\/div>\n            <div class=\"sx-privacy-card\">\n              <strong>Payment information<\/strong>\n              <p>Payment status, payment method, transaction references, refund status, and fraud-prevention signals. Full card details are handled by payment providers, not stored by SpeedXperts.<\/p>\n            <\/div>\n            <div class=\"sx-privacy-card\">\n              <strong>Support messages<\/strong>\n              <p>Emails, contact forms, WhatsApp or chat messages, product questions, return requests, photos you send, screenshots, and technical details needed to help you.<\/p>\n            <\/div>\n            <div class=\"sx-privacy-card\">\n              <strong>Technical and cookie data<\/strong>\n              <p>IP address, browser type, device information, pages viewed, approximate location, referral source, cookie choices, and website usage data.<\/p>\n            <\/div>\n          <\/div>\n        <\/article>\n\n        <article class=\"sx-privacy-block\" id=\"sx-privacy-use\">\n          <h2>3. How we use your personal data<\/h2>\n          <p>We use personal data for practical store and customer service purposes, including:<\/p>\n          <ul>\n            <li>Processing, confirming, packing, shipping, and delivering orders.<\/li>\n            <li>Taking payments, preventing fraud, issuing invoices, and handling refunds.<\/li>\n            <li>Sending order updates, tracking information, support replies, and service messages.<\/li>\n            <li>Managing returns, exchanges, warranty requests, damaged item reports, and disputes.<\/li>\n            <li>Providing technical help, installation guidance, and compatibility support.<\/li>\n            <li>Improving our website, products, customer support, stock planning, and checkout experience.<\/li>\n            <li>Sending marketing emails or offers only where we have permission or where the law allows it.<\/li>\n            <li>Meeting legal, tax, accounting, consumer protection, and security obligations.<\/li>\n          <\/ul>\n        <\/article>\n\n        <article class=\"sx-privacy-block\" id=\"sx-privacy-basis\">\n          <h2>4. Legal reasons for using data<\/h2>\n          <p>Depending on the situation, we process personal data based on one or more of these legal reasons:<\/p>\n          <ul>\n            <li><strong>Contract:<\/strong> to process your order, deliver products, handle returns, provide support, and complete the service you requested.<\/li>\n            <li><strong>Legal obligation:<\/strong> to keep invoices, tax records, accounting records, and information required by law.<\/li>\n            <li><strong>Legitimate interest:<\/strong> to protect our business, prevent fraud, answer customer questions, improve the store, manage disputes, and keep the website secure.<\/li>\n            <li><strong>Consent:<\/strong> for optional marketing, non-essential cookies, analytics, advertising cookies, or other activities where consent is required.<\/li>\n          <\/ul>\n          <div class=\"sx-privacy-note\">\n            <strong>Marketing consent<\/strong>\n            <p>You can unsubscribe from marketing emails at any time. Service emails about your order, payment, delivery, return, warranty, or account are not marketing emails.<\/p>\n          <\/div>\n        <\/article>\n\n        <article class=\"sx-privacy-block\" id=\"sx-privacy-sharing\">\n          <h2>5. Who we share data with<\/h2>\n          <p>We do not sell your personal data. We share data only when needed to run the store, fulfil orders, protect our business, or comply with the law.<\/p>\n          <p>We may share relevant data with:<\/p>\n          <ul>\n            <li>Payment providers, banks, fraud-prevention tools, and refund processors.<\/li>\n            <li>Shipping carriers, postal services, fulfilment partners, and delivery tracking providers.<\/li>\n            <li>Website hosting, IT, email, security, backup, analytics, and customer support providers.<\/li>\n            <li>Accounting, legal, tax, insurance, and professional advisers.<\/li>\n            <li>Authorities, courts, regulators, or law enforcement where legally required or necessary to protect rights.<\/li>\n            <li>Marketing, analytics, or advertising partners only where permitted by law and cookie consent settings.<\/li>\n          <\/ul>\n          <p>Some service providers may process data outside the European Economic Area. Where this happens, we use appropriate safeguards required by data protection law where applicable.<\/p>\n        <\/article>\n\n        <article class=\"sx-privacy-block\" id=\"sx-privacy-retention\">\n          <h2>6. How long we keep data<\/h2>\n          <p>We keep personal data only for as long as needed for the reason it was collected, including order fulfilment, support, returns, warranty, legal compliance, accounting, tax records, fraud prevention, and dispute protection.<\/p>\n          <p>Typical retention periods include:<\/p>\n          <ul>\n            <li>Order, invoice, payment, tax, and accounting records for the period required by law.<\/li>\n            <li>Support and return communication for as long as needed to resolve the issue and protect both sides in case of a later dispute.<\/li>\n            <li>Marketing subscription data until you unsubscribe or we no longer need it.<\/li>\n            <li>Cookie and analytics data according to cookie settings, consent tools, and provider retention periods.<\/li>\n          <\/ul>\n          <p>When data is no longer needed, we delete it, anonymize it, or keep it only where the law requires retention.<\/p>\n        <\/article>\n\n        <article class=\"sx-privacy-block\" id=\"sx-privacy-rights\">\n          <h2>7. Your privacy rights<\/h2>\n          <p>Under applicable data protection law, you may have the right to:<\/p>\n          <ul>\n            <li>Ask for access to the personal data we hold about you.<\/li>\n            <li>Ask us to correct inaccurate or incomplete data.<\/li>\n            <li>Ask us to delete personal data where the law allows deletion.<\/li>\n            <li>Ask us to restrict or object to certain processing.<\/li>\n            <li>Ask for data portability where applicable.<\/li>\n            <li>Withdraw consent where processing is based on consent.<\/li>\n            <li>Object to direct marketing at any time.<\/li>\n            <li>Complain to your local data protection authority.<\/li>\n          <\/ul>\n          <p>To make a privacy request, contact us at <a href=\"mailto:info@speedxperts.com\">info@speedxperts.com<\/a>. We may need to confirm your identity before acting on a request.<\/p>\n          <div class=\"sx-privacy-note\">\n            <strong>Slovak data protection authority<\/strong>\n            <p>You may also contact the Office for Personal Data Protection of the Slovak Republic if you believe your data protection rights have been breached.<\/p>\n          <\/div>\n        <\/article>\n\n        <article class=\"sx-privacy-block\" id=\"sx-privacy-cookies\">\n          <h2>8. Cookie policy<\/h2>\n          <p>Cookies are small files stored on your device when you visit a website. Similar technologies may include pixels, tags, local storage, and scripts. They help the website work, remember choices, understand usage, and support marketing where permitted.<\/p>\n          <p>We may use the following cookie categories:<\/p>\n\n          <div class=\"sx-privacy-grid\">\n            <div class=\"sx-privacy-card\">\n              <strong>Necessary cookies<\/strong>\n              <p>Required for core website functions such as cart, checkout, security, login, language, currency, and cookie consent settings. These cookies are needed for the service you request.<\/p>\n            <\/div>\n            <div class=\"sx-privacy-card\">\n              <strong>Preference cookies<\/strong>\n              <p>Remember choices such as currency, region, language, or display preferences so the website is easier to use.<\/p>\n            <\/div>\n            <div class=\"sx-privacy-card\">\n              <strong>Analytics cookies<\/strong>\n              <p>Help us understand how visitors use the website, which pages work well, and where the shopping experience can be improved.<\/p>\n            <\/div>\n            <div class=\"sx-privacy-card\">\n              <strong>Marketing cookies<\/strong>\n              <p>May help show relevant ads, measure advertising performance, limit repeated ads, or connect website visits with marketing campaigns.<\/p>\n            <\/div>\n          <\/div>\n        <\/article>\n\n        <article class=\"sx-privacy-block\" id=\"sx-privacy-manage\">\n          <h2>9. Managing cookies<\/h2>\n          <p>Where required, non-essential cookies should be used only with your consent. You can accept, reject, or change cookie choices through the cookie banner or cookie settings tool if available on the website.<\/p>\n          <p>You can also control cookies in your browser settings. Most browsers allow you to block cookies, delete cookies, or receive a warning before cookies are stored. Blocking necessary cookies may stop parts of the website from working correctly, including cart, checkout, login, or preference features.<\/p>\n          <p>Third-party services such as analytics, advertising, payment, social media, embedded videos, maps, or security tools may set their own cookies when enabled or when you interact with their features. Their use of data is controlled by their own privacy and cookie policies.<\/p>\n        <\/article>\n\n        <article class=\"sx-privacy-block\" id=\"sx-privacy-security\">\n          <h2>10. Security<\/h2>\n          <p>We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. No website, email system, payment system, or internet transmission can be guaranteed as completely secure.<\/p>\n          <p>Please do not send full card details, passwords, licence keys, or sensitive documents by email unless we specifically request a safe method for doing so.<\/p>\n        <\/article>\n\n        <article class=\"sx-privacy-block\" id=\"sx-privacy-children\">\n          <h2>11. Children<\/h2>\n          <p>This website is not intended for children. We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, contact us so we can review and delete it where appropriate.<\/p>\n        <\/article>\n\n        <article class=\"sx-privacy-block\" id=\"sx-privacy-updates\">\n          <h2>12. Changes to this policy<\/h2>\n          <p>We may update this Privacy and Cookie Policy from time to time to reflect changes in our website, services, legal requirements, or business operations. The updated version will be posted on this page with a new update date.<\/p>\n        <\/article>\n\n        <article class=\"sx-privacy-block\" id=\"sx-privacy-contact-details\">\n          <h2>13. Contact details<\/h2>\n          <p>For privacy questions, cookie questions, or data rights requests, contact:<\/p>\n          <p>SPEEDXPERTS<\/p>\n          <p>Slovenska 44, 901 01 Malacky, Slovakiet<\/p>\n          <p>Email: <a href=\"mailto:info@speedxperts.com\">info@speedxperts.com<\/a><\/p>\n        <\/article>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <div class=\"sx-privacy-contact\">\n    <div class=\"sx-privacy-shell\">\n      <p class=\"sx-privacy-kicker\">Privacy questions<\/p>\n      <h2>Want to access, correct, or delete your data?<\/h2>\n      <p>Email us with your request and the email address connected to your order or account. We may ask for extra information to confirm your identity before making changes.<\/p>\n      <a class=\"sx-privacy-button\" href=\"mailto:info@speedxperts.com\">Email SpeedXperts<\/a>\n    <\/div>\n  <\/div>\n<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Privacy and cookie policy How SpeedXperts handles your data. This page explains what personal data we collect, why we use it, who we share it with, how long we keep it, what rights you have, and how cookies work on speedxperts.com. Last updated: 14.07.2026 On this page Who controls your data Data we collect How [&hellip;]<\/p>\n","protected":false},"author":71,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7732","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Privacy and cookie policy How SpeedXperts handles your data. This page explains what personal data we collect, why we use it, who we share it with, how long we keep it, what rights you have, and how cookies work on speedxperts.com. 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