{"id":3145,"date":"2024-10-15T08:42:47","date_gmt":"2024-10-15T08:42:47","guid":{"rendered":"https:\/\/speedxperts.com\/?page_id=3145"},"modified":"2026-04-24T09:19:24","modified_gmt":"2026-04-24T08:19:24","slug":"condiciones-generales","status":"publish","type":"page","link":"https:\/\/speedxperts.com\/es\/condiciones-generales\/","title":{"rendered":"Condiciones generales"},"content":{"rendered":"<div class=\"wp-block-cover alignfull\" style=\"padding-top:0;padding-right:var(--wp--preset--spacing--50);padding-bottom:0;padding-left:var(--wp--preset--spacing--50);min-height:285px;aspect-ratio:unset;\"><img decoding=\"async\" width=\"1280\" height=\"855\" class=\"wp-block-cover__image-background wp-image-3139\" alt=\"noche, v\u00eda l\u00e1ctea, carretera\" src=\"https:\/\/speedxperts.com\/wp-content\/uploads\/2024\/10\/ga2793ea40e15bbfe65564313a1d5cb18a6d3d9e2cfadacd905c95a5ce9dd91231a86e298cb21c37fc249f9d501deaa88ced43c5e3f3ef16b6b05ee2d2346e81e_1280-5222267.jpg\" style=\"object-position:59% 92%\" data-object-fit=\"cover\" data-object-position=\"59% 92%\" srcset=\"https:\/\/speedxperts.com\/wp-content\/uploads\/2024\/10\/ga2793ea40e15bbfe65564313a1d5cb18a6d3d9e2cfadacd905c95a5ce9dd91231a86e298cb21c37fc249f9d501deaa88ced43c5e3f3ef16b6b05ee2d2346e81e_1280-5222267.jpg 1280w, https:\/\/speedxperts.com\/wp-content\/uploads\/2024\/10\/ga2793ea40e15bbfe65564313a1d5cb18a6d3d9e2cfadacd905c95a5ce9dd91231a86e298cb21c37fc249f9d501deaa88ced43c5e3f3ef16b6b05ee2d2346e81e_1280-5222267-300x200.jpg 300w, https:\/\/speedxperts.com\/wp-content\/uploads\/2024\/10\/ga2793ea40e15bbfe65564313a1d5cb18a6d3d9e2cfadacd905c95a5ce9dd91231a86e298cb21c37fc249f9d501deaa88ced43c5e3f3ef16b6b05ee2d2346e81e_1280-5222267-1024x684.jpg 1024w, https:\/\/speedxperts.com\/wp-content\/uploads\/2024\/10\/ga2793ea40e15bbfe65564313a1d5cb18a6d3d9e2cfadacd905c95a5ce9dd91231a86e298cb21c37fc249f9d501deaa88ced43c5e3f3ef16b6b05ee2d2346e81e_1280-5222267-768x513.jpg 768w, https:\/\/speedxperts.com\/wp-content\/uploads\/2024\/10\/ga2793ea40e15bbfe65564313a1d5cb18a6d3d9e2cfadacd905c95a5ce9dd91231a86e298cb21c37fc249f9d501deaa88ced43c5e3f3ef16b6b05ee2d2346e81e_1280-5222267-600x401.jpg 600w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-60 has-background-dim\" style=\"background-color:#314e44\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-container-core-cover-is-layout-851bb385 wp-block-cover-is-layout-constrained\">\n<h2 class=\"wp-block-heading alignwide has-ast-global-color-5-color has-text-color has-large-font-size\">Condiciones generales<\/h2>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-5f541f2c alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<p><strong>Last updated: 10.02.2026<\/strong><\/p>\n\n\n\n<p>Bienvenido a <strong>speedXperts.com<\/strong>. Estos T\u00e9rminos y Condiciones rigen su acceso y uso de nuestro sitio web y la compra de productos a trav\u00e9s de nuestra plataforma. Al acceder o utilizar este sitio, usted acepta quedar vinculado por estos T\u00e9rminos.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">1. <strong>Informaci\u00f3n sobre la empresa<\/strong><\/h3>\n\n\n\n<p><strong>SPEEDXPERTS<\/strong><br><strong>Direcci\u00f3n<\/strong>: Slovenska 44, 901 01 Malacky, Eslovaquia<br><strong>Correo electr\u00f3nico<\/strong>:&nbsp;<a href=\"https:\/\/speedxperts.com\/es\/contacto\/\" title=\"\">info@speedxperts.com<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">2. <strong>Uso general de este sitio<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Este sitio y su contenido est\u00e1n dirigidos a usuarios mayores de 18 a\u00f1os.<\/li>\n\n\n\n<li>Usted se compromete a no utilizar este sitio para fines ilegales o no autorizados.<\/li>\n\n\n\n<li>Nos reservamos el derecho a negar el servicio a cualquier persona a nuestra discreci\u00f3n.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">3. <strong>Descargo de responsabilidad sobre productos y software<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Las herramientas, interfaces y programas inform\u00e1ticos vendidos a trav\u00e9s de <strong>speedxperts.com<\/strong> est\u00e1n destinados a <strong>s\u00f3lo con fines educativos y de diagn\u00f3stico<\/strong>.<\/li>\n\n\n\n<li>Muchos de los nombres de productos enumerados (como <strong>OPCOM<\/strong>, <strong>Lexia<\/strong>, <strong>Volvo DICE<\/strong>, <strong>BMW ENET<\/strong>etc.) <strong>s\u00f3lo como referencia de compatibilidad<\/strong>.<\/li>\n\n\n\n<li>Somos <strong>no est\u00e1 afiliada ni respaldada por<\/strong> Volkswagen AG, General Motors, Grupo PSA, Volvo, Grupo BMW o cualquier otro fabricante de autom\u00f3viles o proveedor de software.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Todas las marcas, logotipos y marcas registradas<\/strong> mencionados siguen siendo propiedad de sus respectivos due\u00f1os. El uso de estos nombres no implica afiliaci\u00f3n, aprobaci\u00f3n o propiedad.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">4. <strong>Exactitud de la informaci\u00f3n<\/strong><\/h3>\n\n\n\n<p>Nos esforzamos por que las descripciones de los productos, los precios y otros contenidos sean exactos. Sin embargo, no garantizamos que:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Las descripciones de los productos no contienen errores<\/li>\n\n\n\n<li>El contenido del sitio web est\u00e1 siempre actualizado<\/li>\n\n\n\n<li>Las im\u00e1genes y el texto reflejan fielmente el producto entregado<\/li>\n<\/ul>\n\n\n\n<p>Nos reservamos el derecho a corregir cualquier error, omisi\u00f3n o inexactitud sin previo aviso y sin responsabilidad alguna.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">5. <strong>Licencias y uso de software<\/strong><\/h3>\n\n\n\n<p>Algunos productos incluyen software o claves de activaci\u00f3n:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Se proporciona software <strong>\"tal cual\"<\/strong>sin garant\u00eda de compatibilidad ni de futuras actualizaciones<\/li>\n\n\n\n<li>Las licencias pueden estar sujetas a condiciones y restricciones de terceros<\/li>\n\n\n\n<li>Usted es responsable de cumplir las leyes de software aplicables en su regi\u00f3n<\/li>\n<\/ul>\n\n\n\n<p>No apoyamos el uso ilegal o la modificaci\u00f3n de herramientas de software, incluida la elusi\u00f3n de sistemas de licencias o la modificaci\u00f3n de software OEM.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">6. <strong>Limitaci\u00f3n de responsabilidad<\/strong><\/h3>\n\n\n\n<p>En la medida en que lo permita la ley, <strong>SPEEDXPERTS<\/strong> no ser\u00e1 responsable de:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cualquier p\u00e9rdida directa o indirecta derivada del uso de nuestros productos<\/li>\n\n\n\n<li>Instalaci\u00f3n o uso inadecuado de software o hardware<\/li>\n\n\n\n<li>Da\u00f1os en los veh\u00edculos o en los sistemas de diagn\u00f3stico por uso indebido<\/li>\n<\/ul>\n\n\n\n<p>Todo uso se realiza bajo su propia responsabilidad. Recomendamos que las herramientas sean utilizadas por personal cualificado o bajo orientaci\u00f3n profesional.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">7. <strong>Garant\u00eda y devoluciones<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>La mayor\u00eda de nuestros productos <strong>garant\u00eda est\u00e1ndar de 12 meses<\/strong> salvo que se indique lo contrario.<\/li>\n\n\n\n<li>Se aceptan devoluciones en virtud de nuestro <strong>Pol\u00edtica de devoluciones<\/strong>. Consulte el <a href=\"https:\/\/speedxperts.com\/es\/devoluciones_devolucion\/\" title=\"\">Pol\u00edtica de devoluciones y reembolsos<\/a> para m\u00e1s detalles.<\/li>\n\n\n\n<li>Las garant\u00edas no cubren los da\u00f1os debidos a un uso inadecuado, modificaciones o interferencias de terceros.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Returns, Deductions and Support Services<\/strong><\/h3>\n\n\n\n<p><strong>1. Installation &amp; Technical Support<\/strong><br>SpeedXperts provides installation and technical support services in connection with its products. These services are offered free of charge when the customer retains the purchased product.<\/p>\n\n\n\n<p>If a customer chooses to return a product for reasons not attributable to SpeedXperts (e.g., change of mind, incompatibility not caused by incorrect product description), SpeedXperts reserves the right to charge for support services already provided.<\/p>\n\n\n\n<p>The value of such services may be deducted from the refund amount, <strong>up to a maximum of \u20ac50<\/strong>, and will be calculated based on the actual time and assistance provided.<\/p>\n\n\n\n<p><strong>2. Condition of Returned Goods<\/strong><br>Customers are required to return products complete, with all accessories, components, and original packaging.<\/p>\n\n\n\n<p>If returned items are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>incomplete<\/li>\n\n\n\n<li>damaged<\/li>\n\n\n\n<li>scratched<\/li>\n\n\n\n<li>missing parts or packaging<\/li>\n<\/ul>\n\n\n\n<p>SpeedXperts reserves the right to <strong>reduce the refund amount<\/strong> to reflect the diminished value of the product and any costs associated with restoring it to saleable condition.<\/p>\n\n\n\n<p><strong>3. Shipping Costs<\/strong><br>Unless the return is due to an error on the part of SpeedXperts or a defective product:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The customer is responsible for return shipping costs<\/li>\n\n\n\n<li>Original shipping costs may be withheld for returns made after 14 days from delivery<\/li>\n\n\n\n<li>If a return shipping label is provided, its cost may be deducted from the refund<\/li>\n<\/ul>\n\n\n\n<p><strong>4. Extended Return Policy (15\u201330 Days)<\/strong><br>SpeedXperts offers a voluntary 30-day return period. Returns requested after 14 days from delivery fall under this extended policy and may be subject to additional deductions, including but not limited to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Support service fees<\/li>\n\n\n\n<li>Reconditioning or repackaging costs<\/li>\n\n\n\n<li>Shipping costs as outlined above<\/li>\n<\/ul>\n\n\n\n<p><strong>5. Right to Refuse Returns<\/strong><br>SpeedXperts reserves the right to refuse a return or apply reduced refunds if the returned product does not meet the conditions outlined in this policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">8. <strong>Precios y pagos<\/strong><\/h3>\n\n\n\n<p>Todos los precios figuran en el sitio web:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Incluya el IVA si procede<\/li>\n\n\n\n<li>Sujeto a cambios sin previo aviso<\/li>\n\n\n\n<li>Puede variar en funci\u00f3n del pa\u00eds y la divisa de env\u00edo<\/li>\n<\/ul>\n\n\n\n<p>Aceptamos los m\u00e9todos de pago m\u00e1s habituales:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visa \/ MasterCard<\/li>\n\n\n\n<li>PayPal<\/li>\n\n\n\n<li>Apple Pay \/ Google Pay<\/li>\n\n\n\n<li>Transferencia bancaria (si est\u00e1 disponible)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">9. <strong>Tramitaci\u00f3n y env\u00edo de pedidos<\/strong><\/h3>\n\n\n\n<p>Al realizar un pedido, usted acepta:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Proporcionar informaci\u00f3n precisa sobre el env\u00edo<\/li>\n\n\n\n<li>Pagar los derechos, impuestos o tasas de aduana aplicables a los pedidos internacionales<\/li>\n\n\n\n<li>Siga nuestro <a href=\"https:\/\/speedxperts.com\/es\/pagos_envio\/\" title=\"\">Pol\u00edtica de env\u00edo y pago<\/a> para m\u00e1s informaci\u00f3n sobre plazos y tarifas de entrega<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">10. <strong>Propiedad intelectual<\/strong><\/h3>\n\n\n\n<p>Todos los contenidos de <strong>speedxperts.com<\/strong>incluidos logotipos, im\u00e1genes, descripciones de productos y dise\u00f1o, es propiedad de <strong>SPEEDXPERTS<\/strong> y protegidos por las leyes de propiedad intelectual.<\/p>\n\n\n\n<p>Queda prohibido copiar, reproducir, distribuir o explotar cualquier contenido sin el consentimiento previo por escrito.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">11. <strong>Derecho aplicable<\/strong><\/h3>\n\n\n\n<p>Las presentes Condiciones Generales se rigen por la legislaci\u00f3n del Reino Unido. <strong>Rep\u00fablica Eslovaca<\/strong>. Cualquier litigio se resolver\u00e1 en los tribunales competentes de la Rep\u00fablica Eslovaca.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">12. <strong>Modificaciones de estas condiciones<\/strong><\/h3>\n\n\n\n<p>Nos reservamos el derecho a actualizar o modificar estas Condiciones en cualquier momento. El uso continuado del sitio implica la aceptaci\u00f3n de la \u00faltima versi\u00f3n.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">13. <strong>Contacte con nosotros<\/strong><\/h3>\n\n\n\n<p>Si tiene alguna pregunta sobre estas Condiciones, p\u00f3ngase en contacto con nosotros en:<br>\ud83d\udce7 <strong><a href=\"https:\/\/speedxperts.com\/es\/contacto\/\" title=\"\">info@speedxperts.com<\/a><\/strong><br><\/p>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Last updated: 10.02.2026 Welcome to speedXperts.com. These Terms &amp; Conditions govern your access to and use of our website and the purchase of products through our platform. By accessing or using this site, you agree to be bound by these Terms. 1. Company Information SPEEDXPERTSAddress: Slovenska 44, 901 01 Malacky, SlovakiaEmail:&nbsp;info@speedxperts.com 2. General Use of [&hellip;]<\/p>","protected":false},"author":71,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3145","page","type-page","status-publish","hentry"],"aioseo_notices":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"Sebastian","author_link":"https:\/\/speedxperts.com\/es\/author\/sebastian\/"},"uagb_comment_info":0,"uagb_excerpt":"Last updated: 10.02.2026 Welcome to speedXperts.com. These Terms &amp; Conditions govern your access to and use of our website and the purchase of products through our platform. By accessing or using this site, you agree to be bound by these Terms. 1. Company Information SPEEDXPERTSAddress: Slovenska 44, 901 01 Malacky, SlovakiaEmail:&nbsp;info@speedxperts.com 2. General Use of&hellip;","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/speedxperts.com\/es\/wp-json\/wp\/v2\/pages\/3145","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/speedxperts.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/speedxperts.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/speedxperts.com\/es\/wp-json\/wp\/v2\/users\/71"}],"replies":[{"embeddable":true,"href":"https:\/\/speedxperts.com\/es\/wp-json\/wp\/v2\/comments?post=3145"}],"version-history":[{"count":0,"href":"https:\/\/speedxperts.com\/es\/wp-json\/wp\/v2\/pages\/3145\/revisions"}],"wp:attachment":[{"href":"https:\/\/speedxperts.com\/es\/wp-json\/wp\/v2\/media?parent=3145"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}