{"id":3145,"date":"2024-10-15T08:42:47","date_gmt":"2024-10-15T08:42:47","guid":{"rendered":"https:\/\/speedxperts.com\/?page_id=3145"},"modified":"2026-04-24T09:19:24","modified_gmt":"2026-04-24T08:19:24","slug":"conditions-generales","status":"publish","type":"page","link":"https:\/\/speedxperts.com\/fr\/conditions-generales\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales d'utilisation"},"content":{"rendered":"<div class=\"wp-block-cover alignfull\" style=\"padding-top:0;padding-right:var(--wp--preset--spacing--50);padding-bottom:0;padding-left:var(--wp--preset--spacing--50);min-height:285px;aspect-ratio:unset;\"><img decoding=\"async\" width=\"1280\" height=\"855\" class=\"wp-block-cover__image-background wp-image-3139\" alt=\"nuit, voie lact\u00e9e, route\" src=\"https:\/\/speedxperts.com\/wp-content\/uploads\/2024\/10\/ga2793ea40e15bbfe65564313a1d5cb18a6d3d9e2cfadacd905c95a5ce9dd91231a86e298cb21c37fc249f9d501deaa88ced43c5e3f3ef16b6b05ee2d2346e81e_1280-5222267.jpg\" style=\"object-position:59% 92%\" data-object-fit=\"cover\" data-object-position=\"59% 92%\" srcset=\"https:\/\/speedxperts.com\/wp-content\/uploads\/2024\/10\/ga2793ea40e15bbfe65564313a1d5cb18a6d3d9e2cfadacd905c95a5ce9dd91231a86e298cb21c37fc249f9d501deaa88ced43c5e3f3ef16b6b05ee2d2346e81e_1280-5222267.jpg 1280w, https:\/\/speedxperts.com\/wp-content\/uploads\/2024\/10\/ga2793ea40e15bbfe65564313a1d5cb18a6d3d9e2cfadacd905c95a5ce9dd91231a86e298cb21c37fc249f9d501deaa88ced43c5e3f3ef16b6b05ee2d2346e81e_1280-5222267-300x200.jpg 300w, https:\/\/speedxperts.com\/wp-content\/uploads\/2024\/10\/ga2793ea40e15bbfe65564313a1d5cb18a6d3d9e2cfadacd905c95a5ce9dd91231a86e298cb21c37fc249f9d501deaa88ced43c5e3f3ef16b6b05ee2d2346e81e_1280-5222267-1024x684.jpg 1024w, https:\/\/speedxperts.com\/wp-content\/uploads\/2024\/10\/ga2793ea40e15bbfe65564313a1d5cb18a6d3d9e2cfadacd905c95a5ce9dd91231a86e298cb21c37fc249f9d501deaa88ced43c5e3f3ef16b6b05ee2d2346e81e_1280-5222267-768x513.jpg 768w, https:\/\/speedxperts.com\/wp-content\/uploads\/2024\/10\/ga2793ea40e15bbfe65564313a1d5cb18a6d3d9e2cfadacd905c95a5ce9dd91231a86e298cb21c37fc249f9d501deaa88ced43c5e3f3ef16b6b05ee2d2346e81e_1280-5222267-600x401.jpg 600w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-60 has-background-dim\" style=\"background-color:#314e44\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-container-core-cover-is-layout-851bb385 wp-block-cover-is-layout-constrained\">\n<h2 class=\"wp-block-heading alignwide has-ast-global-color-5-color has-text-color has-large-font-size\">Conditions g\u00e9n\u00e9rales d'utilisation<\/h2>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-5f541f2c alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<p><strong>Last updated: 10.02.2026<\/strong><\/p>\n\n\n\n<p>Bienvenue \u00e0 <strong>speedXperts.com<\/strong>. Les pr\u00e9sentes conditions g\u00e9n\u00e9rales r\u00e9gissent votre acc\u00e8s \u00e0 notre site web, votre utilisation de celui-ci et l'achat de produits par l'interm\u00e9diaire de notre plateforme. En acc\u00e9dant \u00e0 ce site ou en l'utilisant, vous acceptez d'\u00eatre li\u00e9 par ces conditions.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">1. <strong>Informations sur l'entreprise<\/strong><\/h3>\n\n\n\n<p><strong>SPEEDXPERTS<\/strong><br><strong>Adresse<\/strong>: Slovenska 44, 901 01 Malacky, Slovaquie<br><strong>Courriel<\/strong>:&nbsp;<a href=\"https:\/\/speedxperts.com\/fr\/nous-contacter\/\" title=\"\">info@speedxperts.com<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">2. <strong>Utilisation g\u00e9n\u00e9rale du site<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ce site et son contenu sont destin\u00e9s \u00e0 des utilisateurs \u00e2g\u00e9s de 18 ans et plus.<\/li>\n\n\n\n<li>Vous acceptez de ne pas utiliser ce site \u00e0 des fins ill\u00e9gales ou non autoris\u00e9es.<\/li>\n\n\n\n<li>Nous nous r\u00e9servons le droit de refuser un service \u00e0 quiconque, \u00e0 notre discr\u00e9tion.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">3. <strong>Produits et logiciels Disclaimer<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les outils, interfaces et logiciels vendus par <strong>speedxperts.com<\/strong> sont destin\u00e9s \u00e0 <strong>uniquement \u00e0 des fins diagnostiques et \u00e9ducatives<\/strong>.<\/li>\n\n\n\n<li>De nombreux noms de produits r\u00e9pertori\u00e9s (tels que <strong>OPCOM<\/strong>, <strong>Lexia<\/strong>, <strong>Volvo DICE<\/strong>, <strong>BMW ENET<\/strong>etc.) sont utilis\u00e9s <strong>uniquement pour des raisons de compatibilit\u00e9<\/strong>.<\/li>\n\n\n\n<li>Nous sommes <strong>n'est pas affili\u00e9e \u00e0 ou approuv\u00e9e par<\/strong> Volkswagen AG, General Motors, PSA Group, Volvo, BMW Group ou tout autre constructeur automobile ou fournisseur de logiciels.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Tous les noms de marque, logos et marques d\u00e9pos\u00e9es<\/strong> mentionn\u00e9s restent la propri\u00e9t\u00e9 de leurs d\u00e9tenteurs respectifs. L'utilisation de ces noms n'implique pas l'affiliation, l'approbation ou la propri\u00e9t\u00e9.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">4. <strong>Exactitude des informations<\/strong><\/h3>\n\n\n\n<p>Nous nous effor\u00e7ons d'assurer l'exactitude des descriptions de produits, des prix et de tout autre contenu. Cependant, nous ne garantissons pas que :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les descriptions de produits sont exemptes d'erreurs<\/li>\n\n\n\n<li>Le contenu du site web est toujours \u00e0 jour<\/li>\n\n\n\n<li>Les images et le texte refl\u00e8tent pleinement le produit livr\u00e9<\/li>\n<\/ul>\n\n\n\n<p>Nous nous r\u00e9servons le droit de corriger toute erreur, omission ou inexactitude sans pr\u00e9avis et sans responsabilit\u00e9.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">5. <strong>Licences et utilisation de logiciels<\/strong><\/h3>\n\n\n\n<p>Certains produits comprennent des logiciels ou des cl\u00e9s d'activation :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Le logiciel est fourni <strong>\"en l'\u00e9tat\"<\/strong>sans garantie de compatibilit\u00e9 ou de mises \u00e0 jour futures<\/li>\n\n\n\n<li>Les licences peuvent \u00eatre soumises \u00e0 des conditions et \u00e0 des restrictions \u00e9manant de tiers<\/li>\n\n\n\n<li>Il vous incombe de vous conformer aux lois sur les logiciels en vigueur dans votre r\u00e9gion<\/li>\n<\/ul>\n\n\n\n<p>Nous ne soutenons pas l'utilisation ou la modification ill\u00e9gale d'outils logiciels, y compris le contournement des syst\u00e8mes de licence ou la modification de logiciels OEM.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">6. <strong>Limitation de la responsabilit\u00e9<\/strong><\/h3>\n\n\n\n<p>Dans toute la mesure permise par la loi, <strong>SPEEDXPERTS<\/strong> n'est pas responsable :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>toute perte directe ou indirecte r\u00e9sultant de l'utilisation de nos produits<\/li>\n\n\n\n<li>Installation ou utilisation incorrecte de logiciels ou de mat\u00e9riel informatique<\/li>\n\n\n\n<li>Dommages aux v\u00e9hicules ou aux syst\u00e8mes de diagnostic dus \u00e0 une mauvaise utilisation<\/li>\n<\/ul>\n\n\n\n<p>Toute utilisation se fait \u00e0 vos risques et p\u00e9rils. Nous recommandons que les outils soient utilis\u00e9s par du personnel qualifi\u00e9 ou sous la supervision d'un professionnel.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">7. <strong>Garantie et retours<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>La plupart de nos produits sont accompagn\u00e9s d'un <strong>garantie standard de 12 mois<\/strong> sauf indication contraire.<\/li>\n\n\n\n<li>Les retours sont accept\u00e9s dans le cadre de notre <strong>Politique de retour<\/strong>. Veuillez vous r\u00e9f\u00e9rer au <a href=\"https:\/\/speedxperts.com\/fr\/remboursements\/\" title=\"\">Politique de remboursement et de retour<\/a> pour plus de d\u00e9tails.<\/li>\n\n\n\n<li>Les garanties ne couvrent pas les dommages dus \u00e0 une utilisation inappropri\u00e9e, \u00e0 une modification ou \u00e0 l'intervention d'un tiers.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Returns, Deductions and Support Services<\/strong><\/h3>\n\n\n\n<p><strong>1. Installation &amp; Technical Support<\/strong><br>SpeedXperts provides installation and technical support services in connection with its products. These services are offered free of charge when the customer retains the purchased product.<\/p>\n\n\n\n<p>If a customer chooses to return a product for reasons not attributable to SpeedXperts (e.g., change of mind, incompatibility not caused by incorrect product description), SpeedXperts reserves the right to charge for support services already provided.<\/p>\n\n\n\n<p>The value of such services may be deducted from the refund amount, <strong>up to a maximum of \u20ac50<\/strong>, and will be calculated based on the actual time and assistance provided.<\/p>\n\n\n\n<p><strong>2. Condition of Returned Goods<\/strong><br>Customers are required to return products complete, with all accessories, components, and original packaging.<\/p>\n\n\n\n<p>If returned items are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>incomplete<\/li>\n\n\n\n<li>damaged<\/li>\n\n\n\n<li>scratched<\/li>\n\n\n\n<li>missing parts or packaging<\/li>\n<\/ul>\n\n\n\n<p>SpeedXperts reserves the right to <strong>reduce the refund amount<\/strong> to reflect the diminished value of the product and any costs associated with restoring it to saleable condition.<\/p>\n\n\n\n<p><strong>3. Shipping Costs<\/strong><br>Unless the return is due to an error on the part of SpeedXperts or a defective product:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The customer is responsible for return shipping costs<\/li>\n\n\n\n<li>Original shipping costs may be withheld for returns made after 14 days from delivery<\/li>\n\n\n\n<li>If a return shipping label is provided, its cost may be deducted from the refund<\/li>\n<\/ul>\n\n\n\n<p><strong>4. Extended Return Policy (15\u201330 Days)<\/strong><br>SpeedXperts offers a voluntary 30-day return period. Returns requested after 14 days from delivery fall under this extended policy and may be subject to additional deductions, including but not limited to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Support service fees<\/li>\n\n\n\n<li>Reconditioning or repackaging costs<\/li>\n\n\n\n<li>Shipping costs as outlined above<\/li>\n<\/ul>\n\n\n\n<p><strong>5. Right to Refuse Returns<\/strong><br>SpeedXperts reserves the right to refuse a return or apply reduced refunds if the returned product does not meet the conditions outlined in this policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">8. <strong>Tarification et paiements<\/strong><\/h3>\n\n\n\n<p>Tous les prix sont indiqu\u00e9s sur le site web :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Inclure la TVA le cas \u00e9ch\u00e9ant<\/li>\n\n\n\n<li>Ces donn\u00e9es sont susceptibles d'\u00eatre modifi\u00e9es sans pr\u00e9avis<\/li>\n\n\n\n<li>Peut varier en fonction du pays de livraison et de la devise<\/li>\n<\/ul>\n\n\n\n<p>Nous acceptons les m\u00e9thodes de paiement les plus courantes, notamment<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visa \/ MasterCard<\/li>\n\n\n\n<li>PayPal<\/li>\n\n\n\n<li>Apple Pay \/ Google Pay<\/li>\n\n\n\n<li>Virement bancaire (si disponible)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">9. <strong>Traitement des commandes et exp\u00e9dition<\/strong><\/h3>\n\n\n\n<p>En passant une commande, vous acceptez<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fournir des informations pr\u00e9cises sur l'exp\u00e9dition<\/li>\n\n\n\n<li>Payer les droits, taxes ou frais de douane applicables aux commandes internationales<\/li>\n\n\n\n<li>Suivez notre <a href=\"https:\/\/speedxperts.com\/fr\/paiements_expedition\/\" title=\"\">Politique d'exp\u00e9dition et de paiement<\/a> pour plus de d\u00e9tails sur les d\u00e9lais et les frais de livraison<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">10. <strong>Propri\u00e9t\u00e9 intellectuelle<\/strong><\/h3>\n\n\n\n<p>Tous les contenus sur <strong>speedxperts.com<\/strong>y compris les logos, les images, les descriptions de produits et la mise en page, est la propri\u00e9t\u00e9 de <strong>SPEEDXPERTS<\/strong> et prot\u00e9g\u00e9s par les lois sur les droits d'auteur.<\/p>\n\n\n\n<p>Il est interdit de copier, reproduire, distribuer ou exploiter tout contenu sans autorisation \u00e9crite pr\u00e9alable.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">11. <strong>Droit applicable<\/strong><\/h3>\n\n\n\n<p>Les pr\u00e9sentes conditions sont r\u00e9gies par les lois de l'Union europ\u00e9enne. <strong>R\u00e9publique slovaque<\/strong>. Tout litige sera r\u00e9solu par les tribunaux comp\u00e9tents de la R\u00e9publique slovaque.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">12. <strong>Modifications des pr\u00e9sentes conditions<\/strong><\/h3>\n\n\n\n<p>Nous nous r\u00e9servons le droit de mettre \u00e0 jour ou de modifier ces conditions \u00e0 tout moment. La poursuite de l'utilisation du site constitue l'acceptation de la derni\u00e8re version.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">13. <strong>Nous contacter<\/strong><\/h3>\n\n\n\n<p>Si vous avez des questions concernant les pr\u00e9sentes conditions, contactez-nous \u00e0 l'adresse suivante :<br>\ud83d\udce7 <strong><a href=\"https:\/\/speedxperts.com\/fr\/nous-contacter\/\" title=\"\">info@speedxperts.com<\/a><\/strong><br><\/p>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Last updated: 10.02.2026 Welcome to speedXperts.com. These Terms &amp; Conditions govern your access to and use of our website and the purchase of products through our platform. By accessing or using this site, you agree to be bound by these Terms. 1. Company Information SPEEDXPERTSAddress: Slovenska 44, 901 01 Malacky, SlovakiaEmail:&nbsp;info@speedxperts.com 2. General Use of [&hellip;]<\/p>","protected":false},"author":71,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3145","page","type-page","status-publish","hentry"],"aioseo_notices":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"Sebastian","author_link":"https:\/\/speedxperts.com\/fr\/author\/sebastian\/"},"uagb_comment_info":0,"uagb_excerpt":"Last updated: 10.02.2026 Welcome to speedXperts.com. These Terms &amp; Conditions govern your access to and use of our website and the purchase of products through our platform. By accessing or using this site, you agree to be bound by these Terms. 1. Company Information SPEEDXPERTSAddress: Slovenska 44, 901 01 Malacky, SlovakiaEmail:&nbsp;info@speedxperts.com 2. General Use of\u2026","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/speedxperts.com\/fr\/wp-json\/wp\/v2\/pages\/3145","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/speedxperts.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/speedxperts.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/speedxperts.com\/fr\/wp-json\/wp\/v2\/users\/71"}],"replies":[{"embeddable":true,"href":"https:\/\/speedxperts.com\/fr\/wp-json\/wp\/v2\/comments?post=3145"}],"version-history":[{"count":4,"href":"https:\/\/speedxperts.com\/fr\/wp-json\/wp\/v2\/pages\/3145\/revisions"}],"predecessor-version":[{"id":7178,"href":"https:\/\/speedxperts.com\/fr\/wp-json\/wp\/v2\/pages\/3145\/revisions\/7178"}],"wp:attachment":[{"href":"https:\/\/speedxperts.com\/fr\/wp-json\/wp\/v2\/media?parent=3145"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}