{"id":3145,"date":"2024-10-15T08:42:47","date_gmt":"2024-10-15T08:42:47","guid":{"rendered":"https:\/\/speedxperts.com\/?page_id=3145"},"modified":"2026-04-24T09:19:24","modified_gmt":"2026-04-24T08:19:24","slug":"algemene-voorwaarden","status":"publish","type":"page","link":"https:\/\/speedxperts.com\/nl\/algemene-voorwaarden\/","title":{"rendered":"Algemene voorwaarden"},"content":{"rendered":"<div class=\"wp-block-cover alignfull\" style=\"padding-top:0;padding-right:var(--wp--preset--spacing--50);padding-bottom:0;padding-left:var(--wp--preset--spacing--50);min-height:285px;aspect-ratio:unset;\"><img decoding=\"async\" width=\"1280\" height=\"855\" class=\"wp-block-cover__image-background wp-image-3139\" alt=\"nacht, melkweg, weg\" src=\"https:\/\/speedxperts.com\/wp-content\/uploads\/2024\/10\/ga2793ea40e15bbfe65564313a1d5cb18a6d3d9e2cfadacd905c95a5ce9dd91231a86e298cb21c37fc249f9d501deaa88ced43c5e3f3ef16b6b05ee2d2346e81e_1280-5222267.jpg\" style=\"object-position:59% 92%\" data-object-fit=\"cover\" data-object-position=\"59% 92%\" srcset=\"https:\/\/speedxperts.com\/wp-content\/uploads\/2024\/10\/ga2793ea40e15bbfe65564313a1d5cb18a6d3d9e2cfadacd905c95a5ce9dd91231a86e298cb21c37fc249f9d501deaa88ced43c5e3f3ef16b6b05ee2d2346e81e_1280-5222267.jpg 1280w, https:\/\/speedxperts.com\/wp-content\/uploads\/2024\/10\/ga2793ea40e15bbfe65564313a1d5cb18a6d3d9e2cfadacd905c95a5ce9dd91231a86e298cb21c37fc249f9d501deaa88ced43c5e3f3ef16b6b05ee2d2346e81e_1280-5222267-300x200.jpg 300w, https:\/\/speedxperts.com\/wp-content\/uploads\/2024\/10\/ga2793ea40e15bbfe65564313a1d5cb18a6d3d9e2cfadacd905c95a5ce9dd91231a86e298cb21c37fc249f9d501deaa88ced43c5e3f3ef16b6b05ee2d2346e81e_1280-5222267-1024x684.jpg 1024w, https:\/\/speedxperts.com\/wp-content\/uploads\/2024\/10\/ga2793ea40e15bbfe65564313a1d5cb18a6d3d9e2cfadacd905c95a5ce9dd91231a86e298cb21c37fc249f9d501deaa88ced43c5e3f3ef16b6b05ee2d2346e81e_1280-5222267-768x513.jpg 768w, https:\/\/speedxperts.com\/wp-content\/uploads\/2024\/10\/ga2793ea40e15bbfe65564313a1d5cb18a6d3d9e2cfadacd905c95a5ce9dd91231a86e298cb21c37fc249f9d501deaa88ced43c5e3f3ef16b6b05ee2d2346e81e_1280-5222267-600x401.jpg 600w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-60 has-background-dim\" style=\"background-color:#314e44\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-container-core-cover-is-layout-851bb385 wp-block-cover-is-layout-constrained\">\n<h2 class=\"wp-block-heading alignwide has-ast-global-color-5-color has-text-color has-large-font-size\">Algemene voorwaarden<\/h2>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-5f541f2c alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<p><strong>Last updated: 10.02.2026<\/strong><\/p>\n\n\n\n<p>Welkom bij <strong>speedXperts.com<\/strong>. Deze Algemene voorwaarden regelen uw toegang tot en gebruik van onze website en de aankoop van producten via ons platform. Door deze website te bezoeken of te gebruiken, gaat u ermee akkoord gebonden te zijn aan deze voorwaarden.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">1. <strong>Bedrijfsinformatie<\/strong><\/h3>\n\n\n\n<p><strong>SPEEDXPERTS<\/strong><br><strong>Adres<\/strong>: Slovenska 44, 901 01 Malacky, Slowakije<br><strong>E-mail<\/strong>:&nbsp;<a href=\"https:\/\/speedxperts.com\/nl\/contact-met-ons-opnemen\/\" title=\"\">info@speedxperts.com<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">2. <strong>Algemeen gebruik van deze site<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Deze site en de inhoud ervan zijn bedoeld voor gebruikers van 18 jaar en ouder.<\/li>\n\n\n\n<li>U stemt ermee in deze site niet te gebruiken voor onwettige of ongeoorloofde doeleinden.<\/li>\n\n\n\n<li>We behouden ons het recht voor om naar eigen goeddunken service aan iedereen te weigeren.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">3. <strong>Producten en software disclaimer<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>De tools, interfaces en software die worden verkocht via <strong>speedxperts.com<\/strong> zijn bedoeld voor <strong>alleen voor diagnostische en educatieve doeleinden<\/strong>.<\/li>\n\n\n\n<li>Veel van de vermelde productnamen (zoals <strong>OPCOM<\/strong>, <strong>Lexia<\/strong>, <strong>Volvo DICE<\/strong>, <strong>BMW ENET<\/strong>enz.) worden gebruikt <strong>alleen als referentie voor compatibiliteit<\/strong>.<\/li>\n\n\n\n<li>Wij zijn <strong>niet aangesloten bij of goedgekeurd door<\/strong> Volkswagen AG, General Motors, PSA Group, Volvo, BMW Group of een andere autofabrikant of softwareleverancier.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Alle merknamen, logo's en handelsmerken<\/strong> genoemde namen blijven eigendom van hun respectieve eigenaars. Het gebruik van deze namen impliceert geen verwantschap, goedkeuring of eigendom.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">4. <strong>Nauwkeurigheid van informatie<\/strong><\/h3>\n\n\n\n<p>We streven ernaar om productbeschrijvingen, prijzen en andere inhoud accuraat te houden. We kunnen echter niet garanderen dat:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Productbeschrijvingen zijn volledig foutloos<\/li>\n\n\n\n<li>De inhoud van de website is altijd up-to-date<\/li>\n\n\n\n<li>Afbeeldingen en tekst weerspiegelen volledig het geleverde product<\/li>\n<\/ul>\n\n\n\n<p>We behouden ons het recht voor om eventuele fouten, weglatingen of onnauwkeurigheden zonder voorafgaande kennisgeving en zonder aansprakelijkheid te corrigeren.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">5. <strong>Softwarelicenties en -gebruik<\/strong><\/h3>\n\n\n\n<p>Sommige producten bevatten software of activeringssleutels:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Software wordt geleverd <strong>\"zoals het is\"<\/strong>zonder garantie op compatibiliteit of toekomstige updates<\/li>\n\n\n\n<li>Licenties kunnen onderhevig zijn aan voorwaarden en beperkingen van derden<\/li>\n\n\n\n<li>U bent verantwoordelijk voor het naleven van de toepasselijke softwarewetgeving in uw regio.<\/li>\n<\/ul>\n\n\n\n<p>We ondersteunen geen illegaal gebruik of wijziging van softwaretools, waaronder het omzeilen van licentiesystemen of het wijzigen van OEM-software.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">6. <strong>Beperking van aansprakelijkheid<\/strong><\/h3>\n\n\n\n<p>Voor zover toegestaan door de wet, <strong>SPEEDXPERTS<\/strong> kan niet aansprakelijk worden gesteld voor:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Alle directe of indirecte schade als gevolg van het gebruik van onze producten<\/li>\n\n\n\n<li>Onjuiste installatie of onjuist gebruik van software of hardware<\/li>\n\n\n\n<li>Schade aan voertuigen of diagnosesystemen door verkeerd gebruik<\/li>\n<\/ul>\n\n\n\n<p>Alle gebruik is op eigen risico. We raden aan om gereedschap te laten gebruiken door gekwalificeerd personeel of onder professionele begeleiding.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">7. <strong>Garantie en retourneren<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>De meeste van onze producten worden geleverd met een <strong>standaardgarantie van 12 maanden<\/strong> tenzij anders vermeld.<\/li>\n\n\n\n<li>Retourzendingen worden geaccepteerd onder onze <strong>Retourbeleid<\/strong>. Raadpleeg de <a href=\"https:\/\/speedxperts.com\/nl\/restitutie_teruggaven\/\" title=\"\">Beleid voor terugbetaling en retourneren<\/a> voor meer informatie.<\/li>\n\n\n\n<li>De garantie dekt geen schade als gevolg van onjuist gebruik, wijziging of storing door derden.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Returns, Deductions and Support Services<\/strong><\/h3>\n\n\n\n<p><strong>1. Installation &amp; Technical Support<\/strong><br>SpeedXperts provides installation and technical support services in connection with its products. These services are offered free of charge when the customer retains the purchased product.<\/p>\n\n\n\n<p>If a customer chooses to return a product for reasons not attributable to SpeedXperts (e.g., change of mind, incompatibility not caused by incorrect product description), SpeedXperts reserves the right to charge for support services already provided.<\/p>\n\n\n\n<p>The value of such services may be deducted from the refund amount, <strong>up to a maximum of \u20ac50<\/strong>, and will be calculated based on the actual time and assistance provided.<\/p>\n\n\n\n<p><strong>2. Condition of Returned Goods<\/strong><br>Customers are required to return products complete, with all accessories, components, and original packaging.<\/p>\n\n\n\n<p>If returned items are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>incomplete<\/li>\n\n\n\n<li>damaged<\/li>\n\n\n\n<li>scratched<\/li>\n\n\n\n<li>missing parts or packaging<\/li>\n<\/ul>\n\n\n\n<p>SpeedXperts reserves the right to <strong>reduce the refund amount<\/strong> to reflect the diminished value of the product and any costs associated with restoring it to saleable condition.<\/p>\n\n\n\n<p><strong>3. Shipping Costs<\/strong><br>Unless the return is due to an error on the part of SpeedXperts or a defective product:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The customer is responsible for return shipping costs<\/li>\n\n\n\n<li>Original shipping costs may be withheld for returns made after 14 days from delivery<\/li>\n\n\n\n<li>If a return shipping label is provided, its cost may be deducted from the refund<\/li>\n<\/ul>\n\n\n\n<p><strong>4. Extended Return Policy (15\u201330 Days)<\/strong><br>SpeedXperts offers a voluntary 30-day return period. Returns requested after 14 days from delivery fall under this extended policy and may be subject to additional deductions, including but not limited to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Support service fees<\/li>\n\n\n\n<li>Reconditioning or repackaging costs<\/li>\n\n\n\n<li>Shipping costs as outlined above<\/li>\n<\/ul>\n\n\n\n<p><strong>5. Right to Refuse Returns<\/strong><br>SpeedXperts reserves the right to refuse a return or apply reduced refunds if the returned product does not meet the conditions outlined in this policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">8. <strong>Prijzen en betalingen<\/strong><\/h3>\n\n\n\n<p>Alle prijzen staan vermeld op de website:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Inclusief BTW indien van toepassing<\/li>\n\n\n\n<li>Kunnen zonder voorafgaande kennisgeving worden gewijzigd<\/li>\n\n\n\n<li>Kan vari\u00ebren afhankelijk van het land en de valuta van verzending<\/li>\n<\/ul>\n\n\n\n<p>We accepteren gangbare betaalmethoden, waaronder:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visa \/ MasterCard<\/li>\n\n\n\n<li>PayPal<\/li>\n\n\n\n<li>Apple Pay \/ Google Pay<\/li>\n\n\n\n<li>Bankoverschrijving (indien beschikbaar)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">9. <strong>Orderverwerking en verzending<\/strong><\/h3>\n\n\n\n<p>Door een bestelling te plaatsen, gaat u akkoord met:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Zorg voor nauwkeurige verzendgegevens<\/li>\n\n\n\n<li>Betalen van invoerrechten, belastingen of douanekosten voor internationale bestellingen<\/li>\n\n\n\n<li>Volg onze <a href=\"https:\/\/speedxperts.com\/nl\/verzend_betalingen\/\" title=\"\">Verzend- en betalingsbeleid<\/a> voor meer informatie over levertijden en -kosten<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">10. <strong>Intellectueel eigendom<\/strong><\/h3>\n\n\n\n<p>Alle inhoud op <strong>speedxperts.com<\/strong>inclusief logo's, afbeeldingen, productbeschrijvingen en lay-out, is eigendom van <strong>SPEEDXPERTS<\/strong> en beschermd door auteursrechtwetten.<\/p>\n\n\n\n<p>U mag geen inhoud kopi\u00ebren, reproduceren, distribueren of exploiteren zonder voorafgaande schriftelijke toestemming.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">11. <strong>Toepasselijk recht<\/strong><\/h3>\n\n\n\n<p>Deze Algemene voorwaarden zijn onderworpen aan de wetten van de <strong>Slowaakse Republiek<\/strong>. Eventuele geschillen zullen worden beslecht door de bevoegde rechtbanken van de Slowaakse Republiek.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">12. <strong>Wijzigingen in deze voorwaarden<\/strong><\/h3>\n\n\n\n<p>We behouden ons het recht voor om deze Voorwaarden op elk moment bij te werken of te wijzigen. Door de site te blijven gebruiken, aanvaardt u de meest recente versie.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">13. <strong>Neem contact met ons op<\/strong><\/h3>\n\n\n\n<p>Als u vragen hebt over deze Voorwaarden, neem dan contact met ons op:<br>\ud83d\udce7 <strong><a href=\"https:\/\/speedxperts.com\/nl\/contact-met-ons-opnemen\/\" title=\"\">info@speedxperts.com<\/a><\/strong><br><\/p>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Last updated: 10.02.2026 Welcome to speedXperts.com. These Terms &amp; Conditions govern your access to and use of our website and the purchase of products through our platform. By accessing or using this site, you agree to be bound by these Terms. 1. Company Information SPEEDXPERTSAddress: Slovenska 44, 901 01 Malacky, SlovakiaEmail:&nbsp;info@speedxperts.com 2. General Use of [&hellip;]<\/p>","protected":false},"author":71,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3145","page","type-page","status-publish","hentry"],"aioseo_notices":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"Sebastian","author_link":"https:\/\/speedxperts.com\/nl\/author\/sebastian\/"},"uagb_comment_info":0,"uagb_excerpt":"Last updated: 10.02.2026 Welcome to speedXperts.com. These Terms &amp; Conditions govern your access to and use of our website and the purchase of products through our platform. By accessing or using this site, you agree to be bound by these Terms. 1. Company Information SPEEDXPERTSAddress: Slovenska 44, 901 01 Malacky, SlovakiaEmail:&nbsp;info@speedxperts.com 2. General Use of&hellip;","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/speedxperts.com\/nl\/wp-json\/wp\/v2\/pages\/3145","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/speedxperts.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/speedxperts.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/speedxperts.com\/nl\/wp-json\/wp\/v2\/users\/71"}],"replies":[{"embeddable":true,"href":"https:\/\/speedxperts.com\/nl\/wp-json\/wp\/v2\/comments?post=3145"}],"version-history":[{"count":4,"href":"https:\/\/speedxperts.com\/nl\/wp-json\/wp\/v2\/pages\/3145\/revisions"}],"predecessor-version":[{"id":7178,"href":"https:\/\/speedxperts.com\/nl\/wp-json\/wp\/v2\/pages\/3145\/revisions\/7178"}],"wp:attachment":[{"href":"https:\/\/speedxperts.com\/nl\/wp-json\/wp\/v2\/media?parent=3145"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}